Samsung Canada has launched a new option for screen repair service – Samsung Newsroom Canada

The new repair service option will help reduce harmful carbon emissions and provide customers with affordable screen repair

Today, Samsung Electronics Canada is pleased to announce the launch of the LCD Glass Panel Replacement Program, a new repair service that is a more environmentally friendly option for replacing LCD screens on select Samsung devices.^[1]. The service will be offered from October 4, 2022.

The LCD Glass Panel Replacement Program is the latest example of Samsung’s commitment to improving the sustainability of all of its operations, products, and services, and providing customers with a cost-effective option for screen repair service.

Through this program, customers will enjoy high quality repair service; The damaged LCD glass on the smartphone will be replaced instead of the whole LCD module. This will help reduce the impact of the repairs on the environment, as using fewer parts helps reduce carbon emissions by reducing parts production. For now, the service will support customers who own certain Samsung Galaxy S and Note series devices. Samsung aims to offer this service to a wide range of devices.

He said: “This new service demonstrates our commitment to continue working towards sustainability in our business.” Frank Martino, Vice President, Business Services, Samsung Electronics Canada. “We are excited to provide a service that helps customers make an environmentally responsible choice for our planet.”

Samsung is committed to providing choice and convenience to its customers. The repair service is provided at the customer’s home or workplace at no additional cost. This service can also be used through our exclusive service centers, Samsung Experience Stores.

To learn more about Samsung Eco-Friendly LCD Glass Panel Repair Service and List of Supported Models, please visit https://www.samsung.com/ca/support/eco-conscious-service/#ecorepair

To learn more about Samsung’s commitment to sustainability, please visit https://www.samsung.com/ca/support/eco-conscious-service/.

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^[1] Available for some models. To be eligible for glass panel repair, the device cannot have (i) a damaged frame or a bulging battery, or (ii) any other hardware failure detected during the screening process. If the unit is not qualified to repair the glass panel, our authorized service center will contact you to discuss other repair options.