The Competition Bureau has obtained an order compelling Rogers Communications to provide it with documents relating to an investigation into its Infini cellular plans.
The federal regulator is investigating whether Rogers offers unlimited wireless data plans that are capped by reducing bandwidth — causing a significant slowdown in data speeds — when a certain data limit is reached.
“The Office is seeking to determine whether Rogers’ marketing practices raise concerns under the civil deceptive marketing practices provisions of the Act Competition lawThe organization explained, stressing that “no conclusions have been drawn regarding the existence of violations at this time.”
The company defended its infinite plan by saying, in a statement sent to the media, that the conditions are clear.
“Since launching these plans in 2019, we have eliminated data surcharges, which has been a positive and important change for consumers and competition,” the company said.
Rogers currently offers on its website Infinite plans in which the data speed is limited to 1 gigabyte per second, a speed that is reduced after reaching a certain limit that varies depending on the plans offered. .
“Music guru. Incurable web practitioner. Thinker. Lifelong zombie junkie. Tv buff. Typical organizer. Evil beer scholar.”