Quebec’s Guillaume Boivin started the Tour de France angry at Air Canada and ended the same way because the air carrier still didn’t know where his three bikes were and lost his personal belongings last month.
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On July 1, Boivin slammed the company after he pedaled the first stage on the streets of Copenhagen with another member of his team’s bike.
Not satisfied, then expects to receive his gear only after the tour due to daily travel.
Despite an official notice, Air Canada has yet to find his prized tires and suitcase. Bicycles can also be recognized in non-standard boxes.
“I don’t have anything and they don’t know. It’s been about a month and there are limits. It’s annoying not having your stuff. I wanted to give them a chance, but I find it very ordinary,” the 33-year-old cyclist explained.
Unsurprisingly, Boivin would rather find his property than file a claim for damages and inconvenience. “They might tell me it won’t change my performance! The athlete joked.
“My patience has its limits. I will come home after the tour and it is not settled. It is not a free service with volunteers.
“For anyone, a plane ticket is not cheap. I expected better. This is my situation, but I find it unfortunate for everyone who has the same problem this summer.”
Guillaume Boivin was first kicked out of the Tour de France by Israel-Premier Tech, and soon left Europe for Canada to take part in the two main events of the Canadian Road Championships in Edmonton.
Called back on urgently, Boivin passed through Montreal before landing in Denmark to start the Grande Boucle.
On a sporting level, he’s had a fairly tough run, but the race should serve as his springboard for the coming weeks. The athlete plans to build a crowd to end the season.
Boivin should return to Copenhagen for the Tour of Denmark in August, before returning to Quebec for the Grand Prix for cyclists on September 9-11, and eventually possibly a trip to Australia for the world championships.
Separately, Air Canada CEO Michael Russo has apologized for the flight cancellations and the downfall of customer service.
At Montreal-Trudeau Airport and Toronto, huge traffic, queues, lost baggage and canceled flights can continue.
Several weeks ago, photos showing a mess of abandoned or misplaced luggage have been circulating.
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