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The suspended strike in Lotto Quebec

Gradual resumption of activities in Loto-Québec

The state-owned company announced on Thursday that Loto-Québec’s activities will gradually resume and will soon return to normal.

• Read also: Ticket sales: Loto-Québec bets to return to normal on Thursday

Sales were paralyzed for a few days, due to a Loto-Québec system update that failed on the night of September 10-11.

Loto-Québec indicated that its customers should be able to purchase lottery tickets and check their tickets at all retailers, on and through the lottery mobile app.

The outage in Loto-Québec has affected many outlet owners across the province, and customers are starting to lose patience.

“[Les clients] are not happy. They don’t interact well. Alimentation Jolicoeur, owner of Alimentation Jolicoeur, explains that customers call 10 times a day to see if it’s working.

For retailers, the outage at Loto-Québec caused a significant revenue loss.

It’s an additional purchase [pour nous]. It’s clearly a good loss of income.”

Yesterday, Lotto Quebec was betting on a return to normal on Thursday.

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