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“Basically, what is an office?”

“Basically, what is an office?”

The office allows him to build strong relationships. (Image: Samsung for Unsplash)

Stained job! It’s a section where Oliver Schmocker answers your toughest questions [et les plus pertinentes] In the modern business world…and of course its quirks. A reading date Tuesday and the Thursday. Would you like to participate? Send us your question at [email protected]

s. – “After all this hybrid work time, I’m beginning to think that the only benefit to time spent in the office is where I mingle with others, not where I work. And if I talk to my boss about it, I’d suggest he only have one in-person meeting in the morning.” Monday and letting everyone work from home for the rest of the week…” – Jimmy

A: Dear Jamie, the pandemic has led many of us to discover and admire remote work. The current trend is hybrid work, even if some companies, such as RBC, categorically refuse to do this. Which forces us to note that no one has yet found the magic formula for the best way to work.

So your question is very relevant: what good is an office these days? Is this the best place to be efficient and happy at work? Or worse achieve it (I hope I didn’t teach you anything about the absurdity of today’s work in the open air, a host of scientific studies have shown for years that there is no better way to undermine communication, efficiency and staff well-being)?

Jim Clifton is Chairman of the Board of Directors of the management consulting firm Gallup. And Jim Harter is the chief scientist, workplace. They’ve just signed a book together called Culture Shock, which will be out soon, but I had his keynotes first. It just so happens that they meticulously address the topic of interest to you.

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James compared the advantages and disadvantages of working in the office or remotely (at home, from a co-working space, etc.), and asked tens of thousands of workers and managers what they thought. Then they analyzed countless numbers on the subject, just to check whether people’s impression corresponded to reality.

Lessons could not be more precious from the work of this monk:

The office helps build strong relationships. In fact, 3 out of 10 workers say they have a best friend at work. It should be noted that in the best managed companies this percentage often rises to 6 out of 10.

It’s better to mingle in person. When we socialize in person it has the biggest impact on our mood. On the other hand, when we socialize through technology, it has little effect on our mood. As a result, we really gain the luxury at work when we have coffee or when we eat with colleagues, and not really when we have a video or a virtual aperitif.

– Advantage in personal meetings. 32% of workers say virtual meetings are less effective than in-person meetings. And only 17% say the opposite. As for the remaining 51%, they seem to question the importance of the number of meetings they are forced to attend (but that’s another topic!).

Why are virtual meetings less effective? One explanation is… biological. Indeed, face-to-face interactions stimulate different chemical reactions: for example, the release of neurotransmitters such as dopamine and the hormone oxytocin, which activate the reward centers of our brain. These chemical responses speed up our ability to empathize, evoke confidence, or even be playful.

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However, this biological process does not work, or has very little, when we are hypothetical. And this, in particular, because the gaze of others no longer seems natural to us, because our cognitive load becomes heavier (we have to focus on our computer screen without freeing our attention for a moment) and because we cannot prevent ourselves from constantly glancing at our image on the screen, which focus our attention on ourselves. All of this has been shown by the work of Jeremy Beilinson, professor of psychology at Stanford University.

The ideal mode is hybrid mode. That is, where workers spend two or three days a week in the office. Because those who work in this way show the highest levels of commitment and well-being. Companies that adopt this style of work have the lowest rates of employee turnover and burnout.

It should be noted that the days of being in the office preferred by workers are Tuesday, Wednesday and Thursday.

Also note that 100% desktop is not a panacea. Away from this. Because workers who spend five days a week in the office get the lowest scores on engagement and well-being.

In short, the office is essential, for both workers and businesses. To deprive yourself of it forever, or almost, is to do yourself a disservice. So just seeing everyone together on a Monday morning might not be the best thing to do, Jimmy. Because it is not enough to communicate well with others.

Incidentally, a little dash of humor signed by Pierre Dac: “When we stop working the day after our days of rest, we have taken a great step forward in the reverse march of social progress.”

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